Job Locations US-AK-Anchorage
Job Post Information* : Posted Date 1 week ago(01/10/2022 8:49 PM)
Job ID # (iCIMS)
# of Openings
Job Posting Categories
Hidden (29773)

What will you do in this job?

Position Summary
This Support Specialist (“SS”) role will serve as a key member of an extremely collaborative team across Pursuit’s Alaska Collection.  Primarily responsible to support the VP & General Manager with calendar management and other business-related tasks, this role also provides strong support for the Anchorage Office, People & Culture and other Managers across Alaska lines of business.  A Support Specialist is part executive assistant, part office manager, part accountant, part event-planner, and part air-traffic controller (not in a literal sense).  This important support role provides the glue that helps to keep a high-functioning team and office environment working smoothly.

Key Responsibilities

  • Develop a solid understanding of all Alaska Collection business locations and services offered.
  • Identify key strategic internal and external partners necessary to manage assigned tasks and anticipate work that will improve efficiency.
  • Manage meetings, Outlook and Teams calendars, travel schedules, and details related to the workload of the VP&GM. Assist with similar tasks for other key AC leaders.
  • Record meeting minutes/notes and communicate meeting updates and action items to AC’s Senior Leadership Team.
  • Continuously look for safer and more efficient ways of doing things. Become an ambassador for safety, efficiency and process improvements.
  • Help foster an environment of clear and timely communications and well-planned task timelines between AC leaders and staff.
  • Promote the Pursuit culture by assisting with team events, animation and experiences that drive engagement, learning and fun.
  • Establish Standard Operating Procedures and best practices as needed to streamline and improve support specialist tasks and office operations.
  • Develop relationships and credibility with and business partners, vendors, or other support staff across Pursuit to share ideas and ensure high-quality work.
  • Support administrative functions in all areas to include daily mail, general cashier tasks, invoices, office supplies, office maintenance, closure announcements and phone rosters.
  • Work with industry affiliates and community businesses to coordinate corporate donations for AC lines of business.
  • Maintain AC’s business and liquor licenses, vehicle registration, storage facilities and other AC business priorities.

What skills and experience do you need for this job?

Ideal Experience

  • A minimum of 1 year of office work experience in a guest-facing or support services role.
  • Experience in working in travel, tourism or hospitality preferred.
  • Strong working knowledge of and ability to use Microsoft Office tools (PPT, Excel, Word, Outlook, Teams)
  • Basic familiarity with tools to track tasks as assigned and ensure all are completed on time.
  • Experience working with basic accounting tasks and fundamental budget tools preferred.
  • Experience building relationships and working on diverse and collaborative teams.
  • Ability to organize and prioritize multiple tasks in a fast-paced environment.

Critical Competencies for Success

  • Being engaged and collaborative, with an open style that builds relationships, listens, communicates clearly, and creates a collegial environment;
  • Being a change agent who is always willing to adapt and/or to ask “how could we do this better?”
  • Lead by example, jumping in and getting your “hands dirty” as an active member of a diverse and highly engaged team.
  • Being resourceful, adaptable, resilient, and having a strong sense of self-awareness.
  • Having a strong sense of urgency to complete tasks in a timely manner.

What will your work environment be like?


Additional information

Ability to travel outside of Anchorage to other Alaska properties to support the business or to support meetings will be required.  The nature of this position may require some work to be performed at nonstandard hours or at times on holidays or weekends.

Pursuit strongly prefers all employees to be fully vaccinated for COVID-19.  Face coverings and other safety measures will be required for unvaccinated staff.

This list describes at a high level what this job requires, but no job description can anticipate every single task, issue or project that could come up.  Pursuit reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business.

EEO Information

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.


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