Pursuit

GUEST SERVICES AGENT (KENAI FJORDS TOURS)

Job Locations US-AK-Kenai Fjords
Job Post Information* : Posted Date 3 months ago(10/30/2021 4:00 PM)
Job ID # (iCIMS)
2021-18686
# of Openings
1
Job Posting Categories
Recreation/Guest Services

What perks can you expect?

Experience traveling through Resurrection Bay and Kenai Fjords National Park, two iconic places in South Centeral Alaska.

What will you do in this job?

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As a Guest Service Agent, you will contribute to the overall guest satisfaction by providing courteous service. You will greet and assist guests and provide information about the Alaska Collection by Pursuit products. You will have a range of duties and responsibilities to include:

  • Assist guests in person and on the phone with information about tours and services
  • Accurately capture reservations on the computer-based reservations system

What skills and experience do you need for this job?

  • Strong interpersonal and communication skills
  • Excellent organization and detail-oriented skills
  • Previous guest service experience

What will your work environment be like?

We wake up every day to greet glaciers, mountain peaks and pristine lakes. At Pursuit, we live the dream. We’re
united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team
members and guests create inspiring memories they will share with their friends and families for years to come.
It’s all about sharing our amazing destinations.

 

COVID-19: Safety first is our number one core value. We strive to maintain a safe and healthy environment for our guests and staff. Pursuit follows all CDC guidelines and practices social distancing and other CDC protocols. Masks are required when working in close proximity with guests and during transportation. We strongly encourage all staff to get vaccinated prior to arrival.

EEO Information

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

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